The BASC voucher program is an exciting initiative for NSW Primary school aged children. It applies to all children from ages 4 to 13, attending a Primary school in NSW. Each child is entitled to receive a $500 voucher to reduce the out-of-pocket costs of before and after school care, or vacation care.

Key Dates

  • Vouchers can be applied from 28 February to 30 September 2022.
  • Vouchers can be redeemed with NWCC until 31 December 2022.
  • Voucher credit can be used for services until 30 June 2023.

Frequently Asked Questions

What if my child does not currently attend care with NWCC?

If you are not currently enrolled with Northwest Community Childcare, please click here to register.
*Waitlists may apply for after school care in high demand locations.

How do I claim the voucher?

Families can claim the voucher from Service NSW between 28 February and 30 September 2022. This can be completed via the Service NSW app, online or at a local Service NSW Centre.

Please ensure that you use our full business name, Northwest Community Childcare as the provider name.

When will I be able to redeem the voucher?

After Families have made a claim, please forward the voucher attachment sent by Service NSW to bookings@nwcc.com.au.

Families will be able to redeem the voucher with Northwest Community Childcare until 31 December 2022.

What services can the BASC Voucher be used for?

The voucher can be used to cover the cost of the parent gap fee for before and after school care and vacation care sessions.

Please be aware that the BASC voucher can only be applied to sessions from our approval date until 30 June 2023.

What if I have made a casual booking and want to cancel this session but I have a BASC Voucher on my account?

If your account currently has a BASC Voucher applied, any bookings cannot be cancelled or changed regardless of the notice period.

Can I use the Parents NSW voucher or Stay NSW voucher towards my fees?

No. We are only registered to accept the BASC Voucher.

What happens if I haven’t used all the voucher credit and cancel care with NWCC?

Any unused credit on the BASC Voucher after 1 July 2023 will be repaid back to the Government.

What if care is shared between separated parents?

Only one voucher can be issued for each child. This means the first parent to apply for the voucher will be issued the voucher for that child.

Visit Service NSW for more information.